Safeway came out with a new and more specific coupon policy on Monday (6/7). Here are the significant points to note:
:: Coupons cannot be applied against the free item received in any offer where a customer buys one or more items to get one or more items free (#4).
No more manufacturer’s coupon on the free item in a store BOGO sale. Bummer.
:: Coupon amount may be reduced so that any combined discounts and coupons do not exceed the value of the item (#5).
Fairly standard — you’re not supposed to get overage when using a manufacturer’s coupon.
:: Safeway will accept valid manufacturer’s coupons that display another retailer’s logo or name (#8)
As long as the coupon states “MANUFACTURER’S COUPON” to the left of the expiration date, Safeway will accept it.
:: Safeway will accept valid Catalina manufacturer coupons that are issued to a customer by another retailer (#9).
Again, as long as the cat states ‘MANUFACTURER’S COUPON” to the left of the expiration date, it will be accepted, including Walgreen’s Register Rewards.
:: The transaction amount may not fall below zero value, or go negative, meaning we will not give the customer money back (#12).
No overage. Wonder if this rule applies to doubles too.
:: We gladly accept internet printed coupons. The same manufacturer and store coupon rules above apply to all internet printed coupons (#16).
Note the word “gladly.” No more 50% of the value business. Cashiers must be dancin’ for joy over this change.
:: We will not accept “free product” internet printed manufacturer coupons (#20).
This isn’t a change, but worth noting again. If you have an IP coupon that is for a straignt-up FREE product, they will not accept it (and it’s probably fraudulent anyway). I don’t think this applies to BOGO internet coupons, but we’ll see how each store interprets this policy.
But, of course, they’ve included #15: Safeway reserves the right to refuse any coupons at its discretion.
You can still be shut down at any given time without recourse from Safeway corporate.
I strongly suggest you print off the official coupon policy and stick it in your coupon organizer to politely use if you run into a problem. Since this policy is new, please cut your cashier some slack if they aren’t up to date with the new rules.
Now, if they could just clarify the $10/$50 and Super Coupon wording, we’d all be good!
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